Terms and Condition

1. Terms and Conditions

Welcome to AstroEbook.com, owned and operated by Kurkur eRetail Pvt. Ltd.. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.

1.1 User Eligibility

  • You must be at least 18 years old or accessing the website under the supervision of a legal guardian.
  • By using this website, you confirm that all details provided by you are accurate and complete.

1.2 Account Responsibilities

  • Users are responsible for maintaining the confidentiality of their account details.
  • Any activity performed under your account is your responsibility.
  • We reserve the right to suspend or terminate accounts involved in fraudulent or suspicious activities.

1.3 Orders and Payment

  • Orders once placed are considered final and non-refundable unless otherwise stated in our refund policy.
  • We accept various payment methods, including credit/debit cards, UPI, and net banking.
  • If payment fails, the order will not be processed until the issue is resolved.
  • Prices may change at any time without notice. Discounts and offers are subject to our discretion.

1.4 Product Descriptions and Availability

  • We strive to provide accurate product descriptions and images. However, minor variations may occur.
  • Availability is subject to stock levels. If a product becomes unavailable after ordering, we will offer a suitable alternative or a refund.
  • Astrology and crystal-based remedies are subjective; we do not guarantee specific outcomes.

1.5 Prohibited Activities

  • Misuse of our website, fraudulent activities, or violating intellectual property rights is strictly prohibited.
  • Users must not attempt to interfere with the website's security or functionality.

1.6 Cancellation and Modifications

  • Orders cannot be modified or canceled once processed, except in exceptional cases before dispatch.
  • The company reserves the right to cancel orders due to pricing errors, fraud detection, or unforeseen circumstances.

1.7 Limitation of Liability

  • We are not responsible for damages, direct or indirect, resulting from product usage, website errors, or third-party links.
  • Our liability is limited to the purchase amount of the product in dispute.

1.8 Governing Law and Dispute Resolution

  • These terms shall be governed by the laws of India.
  • Any disputes shall be subject to arbitration under applicable legal provisions.

1.9 Intellectual Property Rights

  • All content, logos, and product descriptions on this website are the property of AstroEbook.com, owned and operated by Kurkur eRetail Pvt. Ltd..
  • Unauthorized use, reproduction, or modification of our content is prohibited.

1.10 Indemnification

  • Users agree to indemnify and hold the company harmless from any claims arising from misuse of the website or violation of these terms.

1.11 Changes to Terms

  • We reserve the right to update our terms at any time. Users will be notified of significant changes.

2. Refund Policy

  • Refunds are generally not provided once an order is confirmed.
  • Refunds will only be considered for damaged or defective products if reported immediately upon delivery.
  • Customers must inspect their order at the time of delivery and report any damage with photographic proof within 24 hours.
  • The decision to provide a refund or replacement is at the sole discretion of the company.
  • Digital products (ebooks, astrology reports, etc.) are strictly non-refundable.

3. Shipping Policy

  • Orders are processed within 2-5 business days and shipped via reliable courier partners.
  • Delivery times may vary based on location, weather conditions, or courier service delays.
  • Customers must ensure that the shipping address provided is accurate. We are not responsible for orders lost due to incorrect addresses.
  • Once an order is shipped, tracking details will be provided to the customer.
  • If a package is returned due to an incorrect address or non-availability, the reshipping cost must be borne by the customer.

4. Privacy Policy

  • We respect customer privacy and ensure that personal information is protected.
  • Customer data, including name, contact details, and purchase history, will be securely stored and will not be shared with third parties without consent, except as required by law.
  • Payment details are processed through encrypted and secure gateways for maximum security.
  • We use cookies to enhance user experience and analyze website traffic.

5. Disclaimer

  • The content, products, and services offered on this website are for informational and spiritual purposes only.
  • Astrology, crystals, and other spiritual remedies are subjective and do not guarantee specific results.
  • We do not provide medical, financial, or legal advice. Customers should consult professionals for such concerns.
  • The company is not liable for any direct, indirect, or consequential loss arising from the use of our products or services.

6. Contact Information

For any queries, please contact us at astroebook001@gmail.com